Terms & Conditions

Lessons

Piano lessons are mainly taught in English and planned every month for every student individually. On request the lessons can be taught in Dutch, Romanian, Russian, or Ukrainian.
Piano lessons are planned monthly for each student individually. Normally, around the 20th of each month, the schedule for the following month will be prepared. This allows students to pay only for the lessons they will attend in the upcoming month, rather than in advance for an extended period. Lesson times generally remain fixed from month to month. For example, if a student has a lesson every Wednesday at 5:00 PM, that time slot will stay the same unless the student specifically requests a change and it can be accommodated within the Academy’s schedule. The payment plan must be agreed upon and signed via an agreement form before lessons commence. Students may not switch from the Basic plan to the Premium plan within the same month.

Refunds

Refunds are only available for Premium plan students or if the teacher cancels the lesson or falls ill. No refunds are provided for Basic plan students in case of last-minute health issues. Vouchers are non-refundable.

Liability

APA is not liable for accidents or damages occurring during travel to or from lessons, or during lessons themselves. Students or their parents/caretakers are responsible for any damage caused to APA property, including instruments.

Cancellations

Basic Plan: Students must notify the teacher at least 48 hours before the scheduled lesson via WhatsApp. This policy applies even in cases of illness. Failure to provide notice will result in the lesson being forfeited without refund or rescheduling.
Premium Plan: Students may cancel lessons up to 1 hour before the scheduled start time via WhatsApp.
Teacher Cancellations: Teachers will notify students at least 1 day in advance if they cannot conduct a lesson, except in the case of last-minute illness. For last-minute illness, notification will be given at least 7–8 hours before the lesson. Cancelled lessons can either be refunded or rescheduled in the following month.

Lesson fees

Booked lessons must be paid via Tikkie or bank transfer at least 48 hours before the first lesson of the month. Trial classes must be paid at least 24 hours before the scheduled time. Prices listed on the website are final and non-negotiable. Additional charges for lessons at the student’s location are detailed in Section 6. Prices may be subject to change in cases of severe inflation.

Termination of Non-compliance

Failure to comply with these Terms and Conditions, including late or missing payments, may result in the cancellation of all scheduled lessons. The Academy is not responsible for any rescheduling, compensation, or explanation.

Materials and Media Rights

All photographs, videos, and recordings taken during lessons or class concerts—by parents, teachers, or students—are the property of Amsterdam Piano Academy (APA). APA retains full rights to these materials and may use them for promotional purposes, social media, or other public displays. Parents and students are permitted to post photographs or videos of lessons and class concerts on their personal social media accounts without requiring additional permission from the Academy.

Additional charges

For lessons conducted at the student’s home, an additional charge applies: • €5 per lesson for short distances (up to 2 km) • €10 per lesson for longer distances (up to 6 km) Distances are calculated from the teacher’s address to the student’s address. The Academy does not provide home lessons beyond 6 km from the teacher’s location within Amsterdam.

Class Concerts

Premium Plan Students: Participation in class concerts is included in the monthly fee.
Basic Plan Students: Participation requires a contribution, which will be calculated based on the number of students attending and communicated prior to each concert (approx. €30–€40 per student as a guideline). The exact amount may vary and will be split equally among participating students for each concert.